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Cancun
Paradisus Cancún All Inclusive
Reserve rooms
Paradisus Cancún All Inclusive

About the property

Offering bright, modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon, this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured. Rooms at the Paradisus Cancun All Inclusive provide spacious windows and a rain-style shower. A 50-inch flat-screen cable TV, minibar and air conditioning are included. Guests have access to YHI Spa, offering a variety of traditional therapies. The Paradisus Cancun All Inclusive offers 17 restaurants and bars including the poolside Fahrenheit and the elegant Sal Steak Cave. The Paradisus Cancun All Inclusive is less than 11 km from Ventura Park and 30-minutes' drive from downtown Cancun.

Popularity

8.9
Very good
General
22426
brand
Tripadvisor 9/10
19790
brand
Booking 7.7/10
332
brand
Expedia 8/10
2304

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park

* Some services may carry an extra charge.

Guest reviews

8/10 Very good
Cleanliness8.6/10
Staff and Service8.6/10
Amenities8.2/10
Property conditions and facilities8/10

8 / 10

Nandit
Overall a good experience but dining options can be improved
2 Apr 2025

8 / 10

Rudy
Property was beautiful. Definitely suggest you do the reserve experience if you’re going with adults.
2 Apr 2025

2 / 10

LaToya
DO NOT STAY AT PARADISUS CANCÚN. I read all the reviews and decided to take a chance and regret it. FAR FROM LUXURY. 3 star at best. Everything seemed great when I checked in until i got to my room to find roaches (the brown house roach - not an outdoor insect). I took pics/video to show front desk staff. The front desk supervisor, David, seemed annoyed when brought to his attention and refused to take a look at the pics. When he wanted to put us in the room right next door, we refused and asked to be placed on a different floor. He became visibly frustrated and keep asking why wouldn’t we stay in the room he suggested. Multiple times i had to say “because I’m not comfortable”. He kept saying the room is fine because it has been cleaned. I kept reminding him they thought the first room was fine/cleaned and it wasn’t. So after going back and forth another employee, Ceci, said she would help us. After a few hours, she found us another room on the 5th floor. This room smelled like they just exterminated so for the first hour n the room, I had to leave patio door and room door open to get the smell out. The room was VERY old and outdated, and didn’t have the same amenities as the first room but because we were tired of going back and forth with the supervisor and taking hours to get settled in, we decided to just tough it out. Food - the buffet restaurant food was “just ok”. Just tasty enough to fill the void. Customer service - TERRIBLE. Most staff don’t like their job
1 Apr 2025

10 / 10

paul
Super staff
Very nice place, great food, terrific staff.
31 Mar 2025

Information about the area

Cancun, Mexico
Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

What’s nearby

  • Forum Beach - 0.86 km
  • Cristo Resucitado Church - 1.38 km
  • Turtle beach - 1.45 km
  • Las Americas Cancun Mall - 2.18 km
  • Langosta Beach - 2.31 km
  • Langosta Beach - 2.58 km

Getting around

  • xcaret ferry terminal, mx - 6.94 km
  • ultramar puerto juárez ferry port terminal, mx - 11.68 km
  • playa tortugas ferry pier, mx - 6.25 km
  • puerto juarez, terminal maritima puerto juarez, mx - 12.15 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 10.96 km
  • (ISJ) Isla Mujeres, Isla Mujeres, MX - 18.25 km
  • (TQO) Tulum, Tulum, MX - 137.57 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • Non-smoking rooms
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Key card access

Activities

  • Fitness/spa locker rooms
  • Tennis court
  • Spa facilities
  • Sauna
  • Nightclub/DJ
  • Water sport facilities on site
  • Golf course (within 3 km)
  • Fitness classes
  • Kids' club
  • Fitness centre
  • Children's playground
  • Spa/wellness packages
  • Beachfront
  • Beach
  • Entertainment staff
  • Snorkelling
  • Personal trainer
  • Diving
  • Spa lounge/relaxation area
  • Massage
  • Spa and wellness centre
  • Beauty Services
  • Fitness

Services

  • Barber/beauty shop
  • ATM/cash machine on site
  • Room service
  • Car hire
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • 24-hour front desk
  • Babysitting/child services
  • Trouser press
  • Shuttle service (additional charge)
  • Currency exchange
  • Grocery deliveries
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Cashless payment available

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
  • Coffee house on site

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool
  • Shallow end

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area

Languages

  • English
  • Español

About the rooms

The accommodation has 694 rooms:

Bedroom

  • Linen

General

  • Air conditioning
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Iron
  • Key card access
  • Smoke alarm

Pool and wellness

  • Pool towels

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Toilet paper
  • Hairdryer
  • Shampoo
  • Bathrobe
  • Shower
  • Towels
  • Private bathroom
  • Bath

Media & Technology

  • TV
  • Telephone
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Exclusive services

  • Access to private pool
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Complimentary snacks and drinks in the executive lounge entire day

Kitchen

  • Coffee machine

Outdoors

  • Terrace

View

  • Sea view
  • Lake view
  • View

Living Area

  • Seating Area
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 4 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free
Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free
Pool 3

Location

Outdoor

Access

For all ages

Cost

Free
Pool 4

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Malva Food Bazaar

  • Access for guests and visitors
  • No reservation required

Sal Steak Cave

  • Access for guests and visitors
  • Reservation required

Kanna Beach Club

  • Access for guests and visitors
  • No reservation required

Cielo

  • Guests only
  • No reservation required

Sante

  • Guests only
  • No reservation required

Nube

  • Guests only
  • No reservation required

Agua Marina

  • Guests only
  • No reservation required

Flora

  • Guests only
  • No reservation required

Blue Agave Bar

  • Access for guests and visitors
  • No reservation required

Ginger Lounge

  • Guests only
  • No reservation required

Ginger Bar

  • Guests only
  • No reservation required

Fahreinheit Swim Up Bar

  • Guests only
  • No reservation required

Coffee Corner By Nespresso

  • Guests only
  • No reservation required

Sante Bar

  • Guests only
  • No reservation required

Pool Bar

  • Guests only
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

All cots are subject to availability. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking. All special requests are subject to availability and may incur additional charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.